Application Managed Services (AMS)
Keep all your apps up-to-date and shadow apps out of sight with our Application Managed Services
Application Managed Services (AMS)
encompass a suite of services designed to manage, maintain, and optimize an organization's applications, ensuring they run smoothly and efficiently. AMS provides comprehensive support for application operations, addressing everything from routine maintenance to complex issue resolution. This allows businesses to focus on core activities while ensuring their applications remain robust, secure, and up-to-date.
Proactive Management
AMS involves continuous monitoring and proactive management of applications to prevent issues before they arise.
Expert Support
Organizations gain access to specialized expertise, ensuring applications are managed by professionals with deep knowledge and experience.
Cost Efficiency
AMS can reduce operational costs by optimizing application performance and reducing downtime and the need for in-house IT resources.
Scalability
Services can be scaled according to the organization’s needs, accommodating growth and changing business requirements.
Focus on Core Business
By outsourcing application management, companies can focus on their core business processes and strategic initiatives.
Compliance and Security
AMS ensures that applications comply with industry standards and regulations, incorporating robust security measures to protect data.
24/7 Monitoring and Support
Round-the-clock monitoring and support to ensure applications are always available and performing optimally.
Incident and Problem Management
Efficient handling of incidents and underlying problems to minimize disruption and resolve issues promptly.
Performance Optimization
Regular assessments and tuning of applications to enhance performance and user experience.
Patch and Upgrade Management
Management of application patches and upgrades to ensure systems are current and secure.
Service Level Agreements (SLAs)
Defined SLAs that guarantee performance standards and response times, providing transparency and accountability.
Application Portfolio Management
Managing and optimizing a collection of applications to align with business goals.
Application Lifecycle Management
Overseeing the entire lifecycle of applications from deployment through to retirement
Customization and Enhancement
Support for customizations and enhancements to tailor applications to evolving business needs.
On-Demand Support & Services
On-Demand Support & Services from AMS application management services and solutions provide flexible, immediate support for specific needs or issues as they arise, without long-term contracts. This model is ideal for organizations requiring occasional assistance or specialized expertise for short-term projects.
Flexibility
Services are available as needed, offering flexibility to address specific challenges or projects.
Cost-Effective
Pay-as-you-go model ensures cost efficiency, only paying for the services utilized.
Access to Expertise
Immediate access to expert support and resources for specialized tasks or urgent issues.
Quick Resolution
Fast response times to address and resolve issues promptly, minimizing downtime.
Scalable Support
Ability to scale services up or down based on current needs without long-term commitments.
Immediate Assistance
Rapid response to requests, providing immediate support for critical issues.
Specialized Expertise
Access to specialists with expertise in specific applications or technologies for targeted support.
Flexible Engagements
Short-term or one-off engagements tailored to the specific requirements of the organization.
Project-Based Services
Support for specific projects, such as migrations, upgrades, or integrations, ensuring expert guidance and execution.
AdHoc Consultations
Availability of consultations for strategic advice, troubleshooting, or performance tuning on an as-needed basis.
Enterprise Asset Management
Managing and optimizing the organization’s assets through effective deployment and maintenance strategies.
Next-Gen Application Management Services
Advanced solutions designed to enhance the management and performance of applications with cutting-edge technologies
Comprehensive Documentation
Provision of detailed documentation and knowledge transfer to ensure continuity and understanding.
